Dentist for Rolling Meadows Patients
Rolling Meadows patients switching dentists get a clear exam and honest options from Dr. Bilus Poles, just northeast in Arlington Heights.
5.0 on Google · 541 reviews
- 5.0Google rating
- 541Google reviews
- 2,500+Hours of continuing education
- 2Dental degrees (DDS)
- MAGD: Master of the Academy of General Dentistry
- ICOI and IDIA Board Certified Diplomate
- Most major dental plans accepted
Thinking about switching dentists in Rolling Meadows?
Switching is simpler than most people expect: you book with the new office and sign a records release, and your X-rays and history move over. Omni Dental’s Arlington Heights office sits just northeast of Rolling Meadows. Dr. Bilus D Poles DDS,MAGD,DICOI, DIDIA, explains each recommendation before anything is done.
Common reasons people change dentists
- Their dentist retired or the office changed hands.
- They moved, changed jobs or changed insurance.
- They want one office for routine care and implants.
- They felt rushed or unsure about a recommendation.
Omni accepts most major dental plans, including Aetna, BlueCross BlueShield, Cigna, Delta Dental and MetLife. Coverage depends on your plan.
How to move your records to a new dentist
Here is what new patients bring to the first visit.
- 1 Book a first visit. Call (847) 483-8833 and mention that you are switching.
- 2 Request your records. Ask your old office for recent X-rays and your treatment history. Most offices send them once you sign a release.
- 3 Bring the basics. Your insurance card, a list of medicines and any treatment plan you were given.
- 4 Get a fresh exam. Dr. Poles reviews your records and does his own full exam.
Signs of a dentist you can trust
Most dentists practice honestly. Still, it helps to know what good care looks like next to the warning signs:
| Good sign | Warning sign |
|---|---|
| You see the X-ray or photo behind each recommendation | Many new cavities found, with no images shown |
| Urgent and optional work are kept apart | Pressure to start a large plan on the spot |
| You hear more than one option, including waiting | Only one option, presented as urgent |
| License and training are easy to confirm | Credentials are hard to find |
| Records are shared when you ask | Reluctance to hand over X-rays or records |
| Costs are explained before treatment | Costs change once you are in the chair |
If something feels off, ask for your records and get a second opinion. That is a normal step.
When is a second opinion worth it?
A second opinion makes sense whenever a plan is large, costly or surprising. Common examples are several crowns at once, removing a tooth that does not hurt, or full-mouth work.
If you switch to Omni, bring the plan and your recent X-rays. Dr. Poles does his own exam, then explains what he finds and your options in plain words.
What a thorough first exam covers
A complete exam looks at far more than cavities:
Dr. Poles then explains what is healthy, what to watch and what to treat. You can ask for a written estimate for any treatment.
- 1 Teeth: decay, cracks, and worn or leaking fillings and crowns.
- 2 Gums: pocket depths, bleeding and recession.
- 3 Bite and jaw: how your teeth meet, signs of grinding and jaw comfort.
- 4 Soft tissues: a check of the tongue, cheeks, palate and throat.
- 5 X-rays when needed: based on your history, not a fixed schedule for everyone.
Credentials you can check yourself
Dr. Poles’ Illinois license number is 019.027365. He is a Master and Fellow of the Academy of General Dentistry and a Board Certified Diplomate of the ICOI and the IDIA. You can meet the team or read how the practice works before you call.
If implant care is part of why you are switching, All-on-4 implants and dentures are handled at the same office as your cleanings. Routine visits for the rest of your household are covered under family dentistry.
Getting to Omni Dental from Rolling Meadows
The office is at 305 E. Rand Road, Arlington Heights, IL 60004, open Monday to Friday, 10 AM to 6 PM. For many Rolling Meadows patients, Route 53 north toward Rand Road is a simple way to reach the office. When you are ready, send a request or call (847) 483-8833.
Meet your dentist
Dr. Bilus D PolesDDS,MAGD,DICOI, DIDIA
Every treatment plan at Omni Dental is led by Dr. Poles, from checkups and cleanings to full-arch implant care.
- MAGDMaster of the Academy of General Dentistry
- ICOIBoard Certified Diplomate, Implantology
- IDIABoard Certified Diplomate, Implants
- LaserCertificate in Dental Laser Surgery
- Illinois license #019.027365
Coming from Rolling Meadows
One office on Rand Road
Omni Dental is at 305 E. Rand Road in Arlington Heights, a short drive from Rolling Meadows. Open Monday to Friday, 10 AM to 6 PM.
- 305 E. Rand Road
Arlington Heights, IL 60004 - Mon-Fri 10 AM - 6 PM
Closed Saturday and Sunday
Smile gallery
Real smiles from our office
Drag the handle to compare. Every photo shows a real Omni Dental patient.
Trusted and recognized
Affiliated with leading dental organizations
Dr. Poles is a member of leading dental associations and has completed more than 2,500 hours of continuing education.
Proud member of our local chambers of commerce
Insurance
We accept most major dental plans
We accept most major dental plans, including Aetna, BlueCross BlueShield, Cigna, Delta Dental and MetLife. Bring your insurance card and we will check your benefits before treatment starts.
Not sure about your plan? Call (847) 483-8833 and our front desk will look it up with you.
- + most other major dental plans
Google reviews
Rated 5.0 on Google
Real words from real patients. Omni Dental holds a 5.0 rating from 541 reviews on Google.
- Katherine BastermajianMay 20, 2026★★★★★
He’s fabulous. Extremely nice and professional.
- AshtarMay 6, 2026★★★★★
I had a really great experience at Omni Dental! Everyone was so friendly and welcoming and the office was super clean and organized. Dr.Bilus is very honest and explained everything clearly without pushing unnecessary work. You can tell they genuinely care about their patients. Definitely recommend if you’re looking for a good dentist!!!
- George BitarMay 4, 2026★★★★★
The experience was amazing. I came in for a crown and I did not feel a thing. The process from beginning to end was the easiest process and I highly recommend Omni and Dr Poles. Thank you for everything
- SuNnY Mad1omApril 30, 2026★★★★★
Very careful with teeth and they treat you very nicely
- Rami LilouApril 30, 2026★★★★★
Been going to this doctor since I was 5, even at his old office, amazing and smooth experience everytime
- Jorge MendezApril 30, 2026★★★★★
Mayra and Atziri are very helpful with insurance. Isabel and Maribel are great assistants.
- Andrea ArroyoApril 30, 2026★★★★★
Such a mellow and genuine office and staff. Dr poles is genuinely honest and tells things like they are. Mayra at the front was such a sweet person and perfect customer service. Definitely found my dentist
- JessicaApril 28, 2026★★★★★
I had a great experience here ,all the staff is super friendly and great doctor :)
- Carlos Enrique Rodríguez SantanaApril 25, 2026★★★★★
Me fue muy bien con mis brakets muy buena atención muy atentos recomendado
Patient video testimonials
Real patients. Real stories.
Hear how patients feel about their care at Omni Dental, in their own words.
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Joseph L.Joseph shares his experience with Dr. Bilus Poles
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Asja S.Asja's patient experience at Omni Dental
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Ramsen S.Why I keep coming back to Omni Dental
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Lisa K.Lisa shares her experience with Dr. Bilus Poles
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Sarah A.Outstanding dental care at Omni Dental
Questions
Frequently asked questions
Do not see your question? Call us and we will talk it through.
Call (847) 483-8833How can I tell if a dentist is recommending work I do not need?
Ask to see the X-ray or photo that shows the problem, ask what happens if you wait, and ask what other options exist. A careful dentist answers all three without pressure. If the plan is large or surprising, a second opinion with your X-rays in hand is sensible.
Do I need to bring my old X-rays?
It helps. Recent X-rays from your old office show how your teeth have changed and may mean fewer new images. Dr. Poles decides whether any new X-rays are needed.
Will my old dentist mind if I switch?
Changing offices is routine, and records requests are a normal part of dental practice. You do not need to give a reason. Omni's front desk can tell you what to ask your old office for.
How often do I need dental X-rays?
It depends on your risk. People with frequent cavities, gum disease or ongoing treatment may need them more often, while people with healthy teeth and few past problems need them less. Dr. Poles decides based on your history rather than taking the same X-rays at every visit.
Does Omni Dental offer dental implants?
Yes. Implant care, including All-on-4 and full arch options, is planned and placed at the Arlington Heights office alongside routine care. Dr. Poles is a Board Certified Diplomate of both the ICOI and the IDIA, and he completed advanced implant training at the ILAPEO Institute in Brazil.