Family Dentistry in Arlington Heights
Dental care for kids, parents and grandparents in Arlington Heights, all in one office. Dr. Bilus D Poles DDS,MAGD,DICOI, DIDIA, brings 22+ years of experience to every checkup, cleaning and repair.
5.0 on Google · 541 reviews
- 5.0Google rating
- 541Google reviews
- 2,500+Hours of continuing education
- 2Dental degrees (DDS)
- MAGD: Master of the Academy of General Dentistry
- ICOI and IDIA Board Certified Diplomate
- Most major dental plans accepted
Family dentistry is everyday dental care for every age, in one office: checkups, cleanings, X-rays, fillings and advice that keeps small problems small. At Omni Dental of Arlington Heights, Dr. Bilus D Poles DDS,MAGD,DICOI, DIDIA, cares for children, parents and grandparents in one office on Rand Road.
Is a family dentist the same as a general dentist?
Yes. A family dentist is a general dentist who sees patients of every age. The training is the same; only the age range of patients is wider.
For you, that means one dental office and one set of records for the whole family, instead of driving to three offices.
What does family dentistry at Omni Dental include?
Most care falls into four groups. Here is how they compare.
| Type of care | What it covers | When it comes up |
|---|---|---|
| Prevention | Exams, cleanings, dental X-rays when needed | Usually every six months |
| Repair | Fillings, crowns, bonding, root canals, gum care | A cavity, crack or infection |
| Replacement | Extractions, dental bridges, dentures, implants | A tooth can’t be saved or is missing |
| Cosmetic | Teeth whitening, veneers, bonding, Invisalign | You want to change how your smile looks |
Dr. Poles also places and restores implants. So a family that needs both routine care and tooth replacement can stay with one office.
What happens at a checkup and cleaning?
Checkups find problems while they are small and easier to fix. A cavity found early often needs a simple filling. Left untreated, the same cavity can reach the nerve and need a root canal.
At a typical checkup, Dr. Poles looks at:
- Teeth: new decay, worn or cracked fillings, and signs of grinding.
- Gums: bleeding, pocket depth and early signs of gum disease.
- Bite and jaw: how your teeth meet, and any clicking or soreness.
- Soft tissues: your tongue, cheeks and throat, checked for anything unusual.
Then comes the cleaning, which removes tartar your brush can’t reach. See what a professional cleaning includes.
Dental care for children, teens, adults and seniors
Each stage of life brings its own questions. Good dental care in Arlington Heights should adjust to the person in the chair.
- Children: gentle first visits, cleanings, cavity checks and tips for brushing at home.
- Teens: cavity prevention, wisdom teeth checks and questions about braces or Invisalign.
- Adults: tooth-colored fillings, crowns, gum care and questions about teeth whitening.
- Seniors: dry mouth, worn teeth, older fillings, dentures and options for missing teeth.
What if someone needs more than a cleaning?
Many repairs happen right here. Dr. Poles handles fillings, crowns, root canals and tooth extractions, a common form of oral surgery.
He also checks wisdom teeth at regular exams and explains whether removal makes sense for you.
For missing teeth, you can explore implant options at the same office that keeps your records. For gum disease, Dr. Poles holds a Certificate of Proficiency in Dental Laser Surgery.
Want a brighter or more even smile? Our cosmetic dentistry covers whitening, bonding and veneers, planned around your natural teeth.
Common family dental problems and what to do first
Some issues come up in almost every household. Here is how to handle them until you can be seen.
- Sensitive teeth: use a toothpaste for sensitive teeth and mention it at your visit.
- Bleeding gums: keep brushing and flossing gently. Bleeding that lasts more than a week or two is a reason to book.
- A chipped tooth: save any piece you find and call. Small chips are often fixed with bonding.
- A lost filling: keep the area clean and chew on the other side. Call before the tooth breaks down further.
- A knocked-out baby tooth: do not put it back. Call so Dr. Poles can check the area.
Swelling of the face, fever, or trouble swallowing or breathing needs urgent medical care. Call 911 or go to the nearest emergency room.
Snoring, sleep and your teeth
Your dentist may be the first to spot signs of a sleep problem, such as teeth worn down by grinding. Omni Dental offers sleep apnea treatment and snoring care. A physician diagnoses sleep apnea, so mention loud snoring to your doctor and to us.
Why families choose Dr. Poles as their general dentist
- Experience: 22+ years in dentistry, with dental degrees from the University of Baghdad (1996) and the University of Illinois at Chicago (2007).
- Training: Master (2020) and Fellow (2012) of the Academy of General Dentistry, and 2,500+ hours of continuing education.
- Memberships: ADA, AGD, AACD, AAID, ICOI, IDIA and the American Academy of Laser Dentistry.
- Reviews: rated 5.0 on Google from 541 reviews.
You will also meet the team: Atziri Cruz at the front desk, and dental assistants Ayhan Akram and Linda Markos.
How to book visits for the whole family
The office is open Monday to Friday, 10 AM to 6 PM. Call (847) 483-8833 to book visits for everyone. We accept most major dental plans, including Aetna, BlueCross BlueShield, Cigna, Delta Dental and MetLife.
Before your first appointment, read what to expect as a new patient. Families from Schaumburg, Palatine, Mount Prospect and other nearby towns can find their city in the list below.
Meet your dentist
Dr. Bilus D PolesDDS,MAGD,DICOI, DIDIA
Every treatment plan at Omni Dental is led by Dr. Poles, from checkups and cleanings to full-arch implant care.
- MAGDMaster of the Academy of General Dentistry
- ICOIBoard Certified Diplomate, Implantology
- IDIABoard Certified Diplomate, Implants
- LaserCertificate in Dental Laser Surgery
- Illinois license #019.027365
Your options
What care can your family get here?
The care most families need, under one roof.
Exams and dental X-rays
A full check of teeth, gums, bite and soft tissues, with X-rays only when they are needed to see below the surface.
Teeth cleanings
Removal of plaque and tartar, a polish, and simple tips for brushing and flossing at home.
Fillings and crowns
Repairs for cavities, cracks and worn teeth, matched to the color of your natural teeth where possible.
Gum care
Treatment for bleeding or receding gums, including laser therapy for gum disease when it suits your case.
Tooth replacement
Dental bridges, dentures and implants for missing teeth, planned and restored in the same office.
Step by step
How does a family visit work?
- 1
Book your visits
Call (847) 483-8833 to schedule one person, or ask about booking several family members together.
- 2
Exam and cleaning
Each patient gets an exam, a cleaning and X-rays when needed, at a pace that suits their age.
- 3
Findings and options
Dr. Poles explains what he found for each person, the options and which care can wait.
- 4
Care and next checkup
We schedule any treatment you choose and set each person's next cleaning before you leave.
Smile gallery
Real smiles from our office
Drag the handle to compare. Every photo shows a real Omni Dental patient.
Trusted and recognized
Affiliated with leading dental organizations
Dr. Poles is a member of leading dental associations and has completed more than 2,500 hours of continuing education.
Proud member of our local chambers of commerce
Insurance
We accept most major dental plans
We accept most major dental plans, including Aetna, BlueCross BlueShield, Cigna, Delta Dental and MetLife. Bring your insurance card and we will check your benefits before treatment starts.
Not sure about your plan? Call (847) 483-8833 and our front desk will look it up with you.
- + most other major dental plans
Google reviews
Rated 5.0 on Google
Real words from real patients. Omni Dental holds a 5.0 rating from 541 reviews on Google.
- Katherine BastermajianMay 20, 2026★★★★★
He’s fabulous. Extremely nice and professional.
- AshtarMay 6, 2026★★★★★
I had a really great experience at Omni Dental! Everyone was so friendly and welcoming and the office was super clean and organized. Dr.Bilus is very honest and explained everything clearly without pushing unnecessary work. You can tell they genuinely care about their patients. Definitely recommend if you’re looking for a good dentist!!!
- George BitarMay 4, 2026★★★★★
The experience was amazing. I came in for a crown and I did not feel a thing. The process from beginning to end was the easiest process and I highly recommend Omni and Dr Poles. Thank you for everything
- SuNnY Mad1omApril 30, 2026★★★★★
Very careful with teeth and they treat you very nicely
- Rami LilouApril 30, 2026★★★★★
Been going to this doctor since I was 5, even at his old office, amazing and smooth experience everytime
- Jorge MendezApril 30, 2026★★★★★
Mayra and Atziri are very helpful with insurance. Isabel and Maribel are great assistants.
- Andrea ArroyoApril 30, 2026★★★★★
Such a mellow and genuine office and staff. Dr poles is genuinely honest and tells things like they are. Mayra at the front was such a sweet person and perfect customer service. Definitely found my dentist
- JessicaApril 28, 2026★★★★★
I had a great experience here ,all the staff is super friendly and great doctor :)
- Carlos Enrique Rodríguez SantanaApril 25, 2026★★★★★
Me fue muy bien con mis brakets muy buena atención muy atentos recomendado
Patient video testimonials
Real patients. Real stories.
Hear how patients feel about their care at Omni Dental, in their own words.
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Joseph L.Joseph shares his experience with Dr. Bilus Poles
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Asja S.Asja's patient experience at Omni Dental
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Ramsen S.Why I keep coming back to Omni Dental
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Lisa K.Lisa shares her experience with Dr. Bilus Poles
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Sarah A.Outstanding dental care at Omni Dental
What does a family visit cost with insurance?
What you pay depends on your plan and the care each person needs.
Insurance plans
We accept most major dental plans, including Aetna, BlueCross BlueShield, Cigna, Delta Dental and MetLife.
Preventive visits
Many plans treat exams and cleanings as preventive care. Check your plan's preventive benefits and bring your insurance card to the visit.
Treatment estimates
Ask for your treatment plan in writing before any work starts, so you can see what is recommended and why.
Areas we serve
Close to home in the northwest suburbs
Our one office at 305 E. Rand Road in Arlington Heights sees patients from these nearby cities.
- Arlington Heights
- Schaumburg
- Buffalo Grove
- Palatine
- Mount Prospect
- Des Plaines
- Rolling Meadows
- Dental implants in Hoffman Estates
- Sleep apnea care in Elk Grove Village
All 58 communities we serve
Prospect Heights · Wheeling · Northbrook · Deerfield · Park Ridge · Bensenville · Glenview · Niles · Bloomingdale · Hanover Park · Morton Grove · Addison · Highland Park · Franklin Park · Mundelein · Bartlett · Elmhurst · Skokie · Wilmette · Libertyville · Villa Park · Lake Forest · Carpentersville · Carol Stream · Elmwood Park · Lombard · Melrose Park · Bellwood · Glen Ellyn · Evanston · Cary · Elgin · Maywood · Wheaton · Algonquin · Lincoln Square · Rogers Park · Westchester · Avondale · Oak Park · South Elgin · North Chicago · Grayslake · West Chicago · Uptown · Berwyn · Brookfield · Downers Grove · Gurnee
Questions
Frequently asked questions
Do not see your question? Call us and we will talk it through.
Call (847) 483-8833How often should my family see the dentist?
Many people do well with a checkup and cleaning every six months. Some patients, such as those with gum disease or frequent cavities, may need visits more often. Dr. Poles sets the interval for each family member based on what he sees.
Do you see young children?
Yes. Children are welcome for checkups, cleanings and general care. Omni Dental is a general and family practice, not a pediatric specialty office. If your child needs care outside general dentistry, Dr. Poles will explain that at the visit.
At what age should my child first visit the dentist?
Many dentists suggest a first visit around the first birthday, or when the first teeth come in. Early visits are short and gentle. They help children get used to the chair before any treatment is ever needed.
Can you schedule several family members together?
Ask the front desk at (847) 483-8833 whether times are open for several family members in one block. Booking siblings, or a parent and child, together can save you a second trip during the week.
What should I bring to our first visit?
Bring a photo ID, your dental insurance card, a list of medicines each person takes, and any recent X-rays from a previous dentist. Write down your questions in advance so nothing gets missed during the visit.